When will my order ship?
All orders will be processed and shipped within 1-3 business days. Once your order is processed, you will receive an automatic confirmation email. You will then receive a second email with the tracking number once your order has been shipped.
We ship out of Norfolk, VA. Domestic US orders usually take 3-10 business days from shipment to be delivered. Delivery time may vary based on your location.
Note: We do not ship on weekends or Holidays. We are not responsible for any delays caused by USPS, UPS or DHL.
Where do you ship?
We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses.
We offer USPS, UPS and DHL as shipping carriers. Shipping rates are calculated at the time of checkout. Since we offer different carrier options, we've provided a range for shipping charges and delivery times listed below. Prices vary based on location.
|Shipping Method||Shipping Charges||Shipping Time|
|US Standard First Class||$6.95 - $14.00||4-7 Business Days|
|US Priority||$14.00 or more||2-3 Business Days|
|US Domestic Overnight||$20.00 or more||1-2 Business Days|
|International Standard First Class||Starting at $20.00||14-30 Business Days|
|International Priority||Starting at $30.00||10-14 Business Days|
International Orders Note: The rates may vary for international orders depending on where you live. Certain countries add tariffs after the package has been accepted there. We are not responsible for these additional costs.
Are Shipping Fees Refundable?
Shipping fees are non-refundable unless you have received a damaged item and would like to return it. For damaged items, please see the Returns & Exchanges page.
Will I be taxed on my purchase?
We only charge state tax for shipments to Virginia (U.S.) addresses since we are located in Virginia. For International Orders, please note that you will be responsible for all duties, tariffs, and taxes charged by your own country. All transactions will be in U.S. dollars.
I received a damaged item, what happens now?
This is rare, but if you receive a damaged item, please let us know within 3 days of delivery (when the tracking shows delivered). Please take a clear photo of the damage and email it to us with a description of the damaged item and your order number. Please see our Return & Exchanges page for more details. For additional questions, please contact us at firstname.lastname@example.org or call us at (+1) 757-320-2679.
I never received my package, what happens now?
Once your item has shipped we will automatically send a tracking number with the shipping confirmation email. When you receive a tracking number for your package, the package is then in the hands of the shipping carrier (USPS, UPS or DHL) and we are no longer responsible for the package. Please understand that if there are shipping delays or if something gets lost by the shipping carrier, this is out of our control.
Please make sure you're shipping to a secure location. We are not responsible for any lost or stolen packages. You are responsible for entering the correct delivery address for your package.
If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service, UPS or DHL. Clarity Boutique does not hold responsibility for packages that state to be delivered. We do not issue refunds for packages that state being delivered.
Do you have a sizing chart?
We work with multiple brands and fabrics, which makes it difficult to have a standard sizing chart. Please email us if you have questions at email@example.com about a specific style or size. We can give you a recommendation and also send you measurements of the item. Also check out our "Clarity Style Tips" on product pages. We try to give our customers a true idea of the fit to help with sizing.
Do you have Gift Cards?
Not at the moment, but we will be adding Gift Card options later on.
Do you offer price adjustments for a sale?
We do not offer price adjustments to reflect any past or future sales or promotions. We are sorry for any inconvenience this may cause.